It’s very frustrating situation when you are working on your laptop and suddenly the battery drains out. Don’t lose your patience under such condition there may be various reasons for this problem. Let us discuss each and every aspect behind this issue.
When your Acer laptop is not charging then, there could be two possibilities; either the battery is faulty, or it’s not charging. If the battery is faulty then you need to replace it immediately. If it is not charging then the problem is with your Charger which is faulty. Occasionally, due to hardware issues, you may confront this problem. It may also be possible that the battery is not getting enough amount of power supply to charge.
Though, it happens very rare.
If there’s a physical damage available then the user has to connect with the reliable support service providers to get it fixed or replaced.
Check the wall socket if it is working properly. There is a chance that battery is not getting enough power to charge itself. Therefore, check the socket and if it is faulty, then put the switch in another socket of your house to check if charging is working now.
If the problem is still the same, then check the AC adaptor. Make sure the light of charger is ON. If not, then the problem is with your adaptor. Replace the adaptor or the power cord whichever found to be faulty.
Check the charging point if the problem is occurring again. If the charger is not working properly then you need to contact Acer Support for help.
Get In Touch With us
If nothing works out, get in touch with us via toll-free Acer customer support number 099508860. We have a big team of engineers and technicians who are active day and night to provide you best customer service. Don’t hesitate a bit as we are user-friendly people and give our best to the clients.
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